Charles Roberts BVetMed MRCVS
Veterinary Surgeon & Managing Director
Charles started this Practice in 1976. Early in his career he began focusing on the equine field and quickly gained the respect of a considerable following.
Charles has set up a program of health care and disease prevention for the equine division within this Practice, that he reviews regularly. It is with the support of the modern equipment at Riverside Veterinary Surgery that he is able to offer a wide range of diagnostic support and appropriate treatment.
Charles is adamant that an early diagnosis, treatment and support for both the animals and the owners are of paramount importance in achieving the most satisfactory results in every case. We are grateful to have his knowledge and experience as well as his practical operational skills, which are well acknowledged.
Charles has set up a program of health care and disease prevention for the equine division within this Practice, that he reviews regularly. It is with the support of the modern equipment at Riverside Veterinary Surgery that he is able to offer a wide range of diagnostic support and appropriate treatment.
Charles is adamant that an early diagnosis, treatment and support for both the animals and the owners are of paramount importance in achieving the most satisfactory results in every case. We are grateful to have his knowledge and experience as well as his practical operational skills, which are well acknowledged.
Bridget Abolins BVMs GP Cert FEL P MRCVS
Veterinary Surgeon & Director
Bridget qualified from Glasgow University in summer 2002, then spent some time working for the charity SPANA in Morocco before joining the practice in January 2003. She has since then gradually focussed more on the small animal side of the practice, and particularly the felines!
Bridget enjoys medicine and many types of surgery, and constantly strives to develop further. In 2007 Bridget passed her General Practitioner Certificate in Feline Practice.
She enjoys spending time with her cat, Maude, and dog, Woody and enjoys dining with her friends. Bridget also loves to travel and spent a month helping a charity in Africa with a animal neutering programme.
Bridget enjoys medicine and many types of surgery, and constantly strives to develop further. In 2007 Bridget passed her General Practitioner Certificate in Feline Practice.
She enjoys spending time with her cat, Maude, and dog, Woody and enjoys dining with her friends. Bridget also loves to travel and spent a month helping a charity in Africa with a animal neutering programme.
Gemma Rouse BVetMed MRCVS
Veterinary Surgeon & Director
Gemma joined Riverside Vets as a new graduate in 2008. She started leading the equine clinical team 5 years later and went on to become a director of the practice in 2014.
Gemma is passionate about all aspects of caring for you and your horse with a particular interest in orthopedics, pain management, and poor performance issues.
She loves practicing life and becoming part of your horse's team and aims to find the very best treatment solutions tailored to individual circumstances.
Gemma is passionate about all aspects of caring for you and your horse with a particular interest in orthopedics, pain management, and poor performance issues.
She loves practicing life and becoming part of your horse's team and aims to find the very best treatment solutions tailored to individual circumstances.
Jess Shaw
BVM&S MRCVS
Veterinary Surgeon
Jess qualified at Edinburgh University and joined us in 2019. Her interests are in small animals/exotics and equine.
Jess has been horse riding and involved in general horse care since 2001 and has her BHS level 1 horse management qualification.
Jess enjoys spending time with her dog, chickens and chinchillas.
Jess has been horse riding and involved in general horse care since 2001 and has her BHS level 1 horse management qualification.
Jess enjoys spending time with her dog, chickens and chinchillas.
Tatyana Sivaloganathan BVMS MRCVS
Veterinary Surgeon
Tatyana graduated from the University of Glasgow. Before joining the Riverside team in 2020 she worked in a small animal hospital in Scotland.
Her main interests lie with small animals.
Being half German and Malaysian she loves travelling, exploring new cultures, and cooking.
Her main interests lie with small animals.
Being half German and Malaysian she loves travelling, exploring new cultures, and cooking.
Ana Santamaria - Paez DVM MRCVS
Veterinary Surgeon
Ana qualified from Madrid University. She worked at Riverside, before completing a 12-month internship at Anderson Moore's referral, and returning to us in 2022.
Huriye Tekin DVM MRCVS
Veterinary Surgeon
Huriye qualified from Istanbul University in 2022, joining Riverside Vets in 2023.
A love of all animals since her childhood and a special love for cats.
Huriye has 2 cats Bidda and Pippa.
A love of all animals since her childhood and a special love for cats.
Huriye has 2 cats Bidda and Pippa.
Hunter Clark BSC BVetMed MRCVS
Veterinary Surgeon
Hunter qualified from the Royal Veterinary College in 2023 and joined us in August 2023, moving from Oregon in the United States before joining Riverside Vets in 2023. He has an interest in Complementary Medicine completing his Mixed Practice Acupuncture Course with the Chi University in 2023.
Heidi Heath BVetMed BSCHons VN
Veterinary Surgeon
Heidi initially qualified as a Veterinary Nurse in 2006 from Hartpury College in Gloucester. After a year in practice, she started at the Royal Veterinary College and graduated as a Veterinary Surgeon in 2012.
Heidi has worked solely in small animal first opinion practice since graduation. She is currently studying towards her certificate in Dentistry and Oral Surgery. Heidi has a passion for dentistry; cardiology and soft tissue surgery.
Heidi has worked solely in small animal first opinion practice since graduation. She is currently studying towards her certificate in Dentistry and Oral Surgery. Heidi has a passion for dentistry; cardiology and soft tissue surgery.
Sophie Mountford RVN
Head Nurse. Registered Veterinary Nurse
Sophie is our head vet nurse, having qualified in 2015. She got married in 2016 and now has 2 children.
Sophie works part time and is currently looking to further her education with a Certificate in advanced veterinary nursing.
Sophie works part time and is currently looking to further her education with a Certificate in advanced veterinary nursing.
Jenny Cook
RVN ISFM Cert FN
Registered Veterinary Nurse
Jenny qualified in 2012 and joined Riverside Vets in May 2017
Jenny has a Certificate in Feline Nursing with Distinction.
She has an interest in all nursing, especially feline care and nurse consulting.
Jenny enjoys a hobby of making wax melts in her spare time and spending time with her 3-legged cat called Dennis.
Jenny has a Certificate in Feline Nursing with Distinction.
She has an interest in all nursing, especially feline care and nurse consulting.
Jenny enjoys a hobby of making wax melts in her spare time and spending time with her 3-legged cat called Dennis.
Anna Chuter
RVN
Registered Veterinary Nurse
Anna is a Registered Veterinary Nurse who qualified in 2003
Her passion lies in looking after and nursing inpatients and medical cases. Anna thoroughly enjoys that no day is ever the same and we get to look after a range of species. Anna is currently studying for her Equine Nursing Certificate EVN.
Her passion lies in looking after and nursing inpatients and medical cases. Anna thoroughly enjoys that no day is ever the same and we get to look after a range of species. Anna is currently studying for her Equine Nursing Certificate EVN.
Nicole Jenkins RVN
Registered Veterinary Nurse
Nicole joined Riverside in January 2019. She has a love for nursing inpatients and Laboratory work and has always aspired to become a Veterinary Nurse. She has a cat called Pretzel and spends her spare time travelling or playing video games.
Izzy Lebbern RVN
Registered Veterinary Nurse
Izzy worked in a Pet Shop before joining us in April 2019. Izzy has a true love and passion for animals. Izzy has a love for all animals and has dogs and a cat. She loves music, sports, being creative and walking her many dogs.
Lucy Scott RVN
Registered Veterinary Nurse
Lucy started with us on a years placement whilst studying at university. After this, Lucy joined us full time, now having qualified as a veterinary nurse!
She adores animals and wants to improve their lives, so made the switch from working at riding school and racehorse studs to go to university
Outside of work she loves to horse ride, read and go to the gym. Lucy is obsessed with spaniels and have 2 of my own.
She adores animals and wants to improve their lives, so made the switch from working at riding school and racehorse studs to go to university
Outside of work she loves to horse ride, read and go to the gym. Lucy is obsessed with spaniels and have 2 of my own.
Lois Buckley SVN
Student Veterinary Nurse
Lois joined the team in September 2019. She has a love for animals and has dogs and cats of her own. Lois has a lot of experience with whelping bitches and nursing puppies. Her goal is to train as a veterinary nurse. She has worked in a cattery before coming to Riverside.
Tilly Richards SVN
Student Veterinary Nurse
Tilly qualified as a veterinary care assistant in February 2024 to get her one step closer to becoming a RVN. She is now on her next adventure to becoming a registered veterinary nurse. Tilly loves all animals but has an interest especially in exotics as she has kept different species throughout her life. Outside of work she loves to go on dog walks with her spaniel, enjoy nature and go paddle boarding whilst the sun sets.
Georgina Morgan SVN
Student Veterinary Nurse
Georgie joined the Riverside team in December 2023 to follow her dreams of becoming a veterinary nurse.
Before joining us, she studied at Sparsholt College and achieved her extended diploma in Animal Management.
Georgie loves all animals, but dogs hold a special place in her heart. Outside of work she enjoys dog walks along the beach.
Before joining us, she studied at Sparsholt College and achieved her extended diploma in Animal Management.
Georgie loves all animals, but dogs hold a special place in her heart. Outside of work she enjoys dog walks along the beach.
Andrea Harrington
Prep Coordinator and Groomer
Andrea joined in 2000, leaving a grooming position, to perform animal nursing. She has assisted the vets and nurses for many years, before going back to her scissors!
Andrea has a dog and 3 cats. She has had 2 daughters whilst with Riverside and, after maternity leave, she changed to a part time position to do grooming.
Despite performing her main role within the practice as grooming, she continues to help out the vets and nurses with the patients in the practice. Andrea is well known for her cat handling skills, and is often found calming fractious felines.
Andrea has a dog and 3 cats. She has had 2 daughters whilst with Riverside and, after maternity leave, she changed to a part time position to do grooming.
Despite performing her main role within the practice as grooming, she continues to help out the vets and nurses with the patients in the practice. Andrea is well known for her cat handling skills, and is often found calming fractious felines.
Lisa Hoad
Client Care Team Leader
Lisa joined Riverside in July 2021. She has over 20 years of customer care and reception experience. In her spare time she’s kept busy by her dutch house rabbit 'Whiskey' and her staffie pup ‘Blue’.
Phyll Pilgrim
Receptionist
Phyll has worked at Riverside for 18 years and says it is the best job in the world and loves being in front of house meeting and greeting all the pets and their owners.
At home Phyll has 3 dogs, walking miles with them, combining her love of photography and nature. She is now a proud Nana to 2 gorgeous grandchildren
At home Phyll has 3 dogs, walking miles with them, combining her love of photography and nature. She is now a proud Nana to 2 gorgeous grandchildren
Tessa Eales
Receptionist
Tessa joined Riverside Vets in 2004 and deals with the day to day running of reception.
Tessa enjoys walking holidays.
She is a dedicated Saints supporter.
Tessa enjoys walking holidays.
She is a dedicated Saints supporter.
Hayley Donovan
Client care lead assistant / Insurance Administrator
Hayley joined Riverside Vets in October 2021, having completed her diploma in Animal management at Sparsholt College, Winchester.
She has 2 dogs, a bearded dragon and an African Pygmy hedgehog which take up most of her spare time!
Hayley helps in the day to day running of reception, as well as assisting clients in processing their insurance claims.
She has 2 dogs, a bearded dragon and an African Pygmy hedgehog which take up most of her spare time!
Hayley helps in the day to day running of reception, as well as assisting clients in processing their insurance claims.
Lauren Henry
Receptionist
Lauren joined us in November 2022, having come from a background in Pet retail and studied at Sparsholt College in Animal management. Lauren loves to travel and is a huge cat lover!
Carol Layton
Receptionist
Carol joined Riverside Vets in January 2020. Joining us with pharmacy experience.
Buddy is her Shih Tzu dog and she also loves spending time with her Grandchildren
Buddy is her Shih Tzu dog and she also loves spending time with her Grandchildren
Kerry
Receptionist
Kerry joined Riverside in September 2024. She is part of our front of house reception team, who will greet you as you enter the practice!
Kelly Smith
Stock Control / Receptionist
Kelly joined Riverside in 2022. She handles all ordering of stock, and also helps out on reception!
Kelly has a dog, 4 cats and a rabbit which take up most of her time outside of work.
Kelly has a dog, 4 cats and a rabbit which take up most of her time outside of work.
Charlotte Aley
Equine Secretary
Charlotte started with us July 2008. She runs the show; phones, diary, equine accounts and computer administration.
Charlotte also assists vets with diagnostic workups due to her experience with equines!
Charlotte has been horse riding since 6 years old and now competes in BSJA. Charlotte has BHS stage 1, 2 and and a National Diploma in horsemanship.
Other hobbies include scuba diving and skiing. Charlotte has 3 horses, 3 dogs and a cat!
Charlotte also assists vets with diagnostic workups due to her experience with equines!
Charlotte has been horse riding since 6 years old and now competes in BSJA. Charlotte has BHS stage 1, 2 and and a National Diploma in horsemanship.
Other hobbies include scuba diving and skiing. Charlotte has 3 horses, 3 dogs and a cat!
Julia Mariner
Administration Assistant
Julia joined Riverside in 2007. Julia assists with various administrative tasks including accounts and the Riverside healthcare plans.
She has 1 dog called Beryl, who was adopted into the family in 2014.
She keeps busy along with her other hobbies which include sewing, knitting, and spending time at the allotment.
She has 1 dog called Beryl, who was adopted into the family in 2014.
She keeps busy along with her other hobbies which include sewing, knitting, and spending time at the allotment.
Emily Bran
Accounts and practice administrator
Emily runs our accounts department at Riverside, as well as assisting with the day to day administration.
Emma Silcock RVN
Director
Emma has been with Riverside since 1994. She wanted to be a veterinary nurse since 11 years of age. Putting her dreams into reality, she joined the team as a Saturday girl after impressing everyone with her enthusiasm and hard work, on her 2 week school work experience!
At 17 years of age Emma started her veterinary nurse training and qualifed in 2000. She has extensive experience and skills in all areas of medical and surgical nursing. Weight management and general anaesthesia are her areas of interest.
She also has a particular rapport with dogs, especially those with a fractious or difficult nature.
Emma progressed to head Veterinary Nurse, but is now managing the practice. She helps out the nursing team as much as she can, as she loves the contact with animals and clients.
Emma is married with four children and 2 dogs, a reptile and 8 chickens to keep her busy out of work. Interests include eating good food, dog walking, cinema and days out to Marwell Zoo, amongst others.
At 17 years of age Emma started her veterinary nurse training and qualifed in 2000. She has extensive experience and skills in all areas of medical and surgical nursing. Weight management and general anaesthesia are her areas of interest.
She also has a particular rapport with dogs, especially those with a fractious or difficult nature.
Emma progressed to head Veterinary Nurse, but is now managing the practice. She helps out the nursing team as much as she can, as she loves the contact with animals and clients.
Emma is married with four children and 2 dogs, a reptile and 8 chickens to keep her busy out of work. Interests include eating good food, dog walking, cinema and days out to Marwell Zoo, amongst others.
Sam Dilley
RVN
Director
Sam has been with Riverside since she started as a trainee Veterinary nurse in 2001. After qualifying, Sam went on to successfully train many other nurses so that they were too able to pass their exams and qualify.
In her time here, she has developed a keen interest in the day to day running of the practice, as well as continuing to be involved with the hands on aspect of veterinary work. Sam and Emma assist the day to day management of the practice.
As a farmers daughter Sam has been raised with all animals. She has many pets including cats, dogs, horses and chickens. Her husband, 2 children and her horses keep her busy out of work.
In her time here, she has developed a keen interest in the day to day running of the practice, as well as continuing to be involved with the hands on aspect of veterinary work. Sam and Emma assist the day to day management of the practice.
As a farmers daughter Sam has been raised with all animals. She has many pets including cats, dogs, horses and chickens. Her husband, 2 children and her horses keep her busy out of work.