Meet The Team
Charles Roberts
Charles has set up a program of health care and disease prevention for the equine division within this Practice, that he reviews regularly. It is with the support of the modern equipment at Riverside Veterinary Surgery that he is able to offer a wide range of diagnostic support and appropriate treatment.
Charles is adamant that an early diagnosis, treatment and support for both the animals and the owners are of paramount importance in achieving the most satisfactory results in every case. We are grateful to have his knowledge and experience as well as his practical operational skills, which are well acknowledged.
Charles Roberts
BVetMed MRCVS
Veterinary Surgeon & Managing Director
Bridget Abolins
Bridget enjoys medicine and many types of surgery, and constantly strives to develop further. In 2007 Bridget passed her General Practitioner Certificate in Feline Practice.
She enjoys spending time with her cat, Maude, and dog, Woody and enjoys dining with her friends. Bridget also loves to travel and spent a month helping a charity in Africa with a animal neutering programme.
Bridget Abolins
BVMs GP Cert FEL P MRCVS
Veterinary Surgeon & Director
Gemma Rouse
Gemma is passionate about all aspects of caring for you and your horse with a particular interest in orthopedics, pain management, and poor performance issues.
She loves practicing life and becoming part of your horse’s team and aims to find the very best treatment solutions tailored to individual circumstances.
Gemma Rouse
BVetMed MRCVS
Veterinary Surgeon & Director
Jess Shaw
Jess has been horse riding and involved in general horse care since 2001 and has her BHS level 1 horse management qualification.
Jess enjoys spending time with her dog, chickens and chinchillas.
Jess Shaw
BVM&S MRCVS
Veterinary Surgeon
Elizabeth Hobbs
She loves walking her 2 dogs and has kept and bred all kinds of poultry since she was a child.
Elizabeth is interested in all animals including exotics and wildlife.
Elizabeth Hobbs
Veterinary Surgeon
Hunter Clark
Hunter Clark
BSC BVetMed MRCVS
Veterinary Surgeon
Heidi Heath
Heidi has worked solely in small animal first opinion practice since graduation. She is currently studying towards her certificate in Dentistry and Oral Surgery. Heidi has a passion for dentistry; cardiology and soft tissue surgery.
Heidi Heath
BVetMed BSCHons VN
Veterinary Surgeon
Sophie Mountford
Sophie works part time and is currently looking to further her education with a Certificate in advanced veterinary nursing.
Sophie Mountford
RVN
Head Nurse. Registered Veterinary Nurse
Izzy Lebbern
Izzy Lebbern
RVN
Registered Veterinary Nurse
Jenny Cook
Jenny has a Certificate in Feline Nursing with Distinction.
She has an interest in all nursing, especially feline care and nurse consulting.
Jenny enjoys a hobby of making wax melts in her spare time and spending time with her 3-legged cat called Dennis.
Jenny Cook
RVN ISFM Cert FN
Registered Veterinary Nurse
Anna Chuter
Her passion lies in looking after and nursing inpatients and medical cases. Anna thoroughly enjoys that no day is ever the same and we get to look after a range of species. Anna is currently studying for her Equine Nursing Certificate EVN.
Anna Chuter
RVN
Registered Veterinary Nurse
Nicole Jenkins
Nicole Jenkins
RVN
Registered Veterinary Nurse
Lucy Scott
She adores animals and wants to improve their lives, so made the switch from working at riding school and racehorse studs to go to university.
Outside of work she loves to horse ride, read and go to the gym. Lucy is obsessed with spaniels and have 2 of my own.
Lucy Scott
RVN
Registered Veterinary Nurse
Georgina Morgan
Before joining us, she studied at Sparsholt College and achieved her extended diploma in Animal Management.
Georgie loves all animals, but dogs hold a special place in her heart. Outside of work she enjoys dog walks along the beach.
Georgina Morgan
SVN
Student Veterinary Nurse
Lois Buckley
Lois Buckley
SVN
Student Veterinary Nurse
Tilly Richards
Tilly Richards
SVN
Student Veterinary Nurse
Andrea Harrington
Andrea has a dog and 3 cats. She has had 2 daughters whilst with Riverside and, after maternity leave, she changed to a part time position to do grooming.
Despite performing her main role within the practice as grooming, she continues to help out the vets and nurses with the patients in the practice. Andrea is well known for her cat handling skills, and is often found calming fractious felines.
Andrea Harrington
Prep Coordinator and Groomer
Lisa Hoad
Lisa Hoad
Client Care Team Leader
Abi Arnold
Outside of work Abi enjoys reading, attending concerts and painting. She owns a Cat called Luna and a Chinchilla called Gandalf.
Abi Arnold
Receptionist
Hayley Donovan
She has 2 dogs, a bearded dragon and an African Pygmy hedgehog which take up most of her spare time!
Hayley helps in the day to day running of reception, as well as assisting clients in processing their insurance claims.
Hayley Donovan
Client care lead assistant / Insurance Administrator
Lauren Henry
Lauren Henry
Receptionist
Olivia Brown
She cannot wait to greet you and your animals.
Olivia Brown
Receptionist
Charlotte Aley
Charlotte also assists vets with diagnostic workups due to her experience with equines!
Charlotte has been horse riding since 6 years old and now competes in BSJA. Charlotte has BHS stage 1, 2 and and a National Diploma in horsemanship.
Other hobbies include scuba diving and skiing. Charlotte has 3 horses, 3 dogs and a cat!
Charlotte Aley
Equine Secretary
Kelly Smith
Kelly has a dog, 4 cats and a rabbit which take up most of her time outside of work.
Kelly Smith
Stock Control / Receptionist
Sam Dilley
In her time here, she has developed a keen interest in the day to day running of the practice, as well as continuing to be involved with the hands on aspect of veterinary work. Sam and Emma assist the day to day management of the practice.
As a farmers daughter Sam has been raised with all animals. She has many pets including cats, dogs, horses and chickens. Her husband, 2 children and her horses keep her busy out of work.
Sam Dilley
RVN
Director
Julia Mariner
She has 1 dog called Beryl, who was adopted into the family in 2014.
She keeps busy along with her other hobbies which include sewing, knitting, and spending time at the allotment.
Julia Mariner
Administration Assistant
Emily Bran
Emily Bran
Accounts and practice administrator
Emma Silcock
At 17 years of age Emma started her veterinary nurse training and qualifed in 2000. She has extensive experience and skills in all areas of medical and surgical nursing. Weight management and general anaesthesia are her areas of interest.
She also has a particular rapport with dogs, especially those with a fractious or difficult nature.
Emma progressed to head Veterinary Nurse, but is now managing the practice. She helps out the nursing team as much as she can, as she loves the contact with animals and clients.
Emma is married with four children and 2 dogs, a reptile and 8 chickens to keep her busy out of work. Interests include eating good food, dog walking, cinema and days out to Marwell Zoo, amongst others.
Emma Silcock
RVN
Director
Meg Banham
Bethany Philips
RVN
Registered Veterinary Nurse
Meg Banham
Meg Banham
SVN
Student Veterinary Nurse
